Questions & Answers

Q: What is the advantage of MediPendant?
A: MediPendant enables you to speak and listen directly through the pendant. There is no need to be near a base station.

Q: Is MediPendant TM difficult to install?
A: It is very simple to install. Just plug in the power cord and the phone jack.

Q: How much does it cost?
A: Service starts at as little as $1 per day**.  It includes 24-hour-a-day monitoring.  There is no long term contract required.

Q: Will my phone bill increase?
A: No, the system dials a pre-programmed toll-free number.

Q: What if there is a loss of power?
A: The pendant has backup battery power which will be used if the power fails.

Q: Who answers the call when the button is pressed?
A: An emergency response call center operator will answer the call. All of our operators are EMT-certified and trained to provide on-call medical assistance.

Q: What happens if I am unable to speak?
A: When the button is pressed, you will hear a voice recording letting you know that your call for help has gone through. Within seconds, an operator will come on the line. If the operator cannot hear you, help will be dispatched immediately.

Q: What is the warranty on MediPendant?
A: Lifetime replacement warranty.**